We challenge you to find another computer consulting firm in Wilmington, Philadelphia and Newark that would dare to make these promises:
Lightning Fast Repairs. You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician the same day.
No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”. Want to see proof? Watch this short video.
100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
No Unpleasant Or Unexpected Surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
All Projects Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.
21 Critical Characteristics You Should Demand From Your Computer Consultant
Dan McCoy is an entrepreneur committed to excellence and consistently exceeds expectations! Dan is extremely knowledgeable, helpful, and strategic. Once I turned the tech aspects of my business over to Dan and his team, I was freed up to focus on what I do best...and that is NOT tech stuff. I greatly ...Read More
"With a large focus on productivity and living my Soul Purpose, I am dependant on technology in my daily operations. As a New York Times Best Selling Author, maximizing productivity is key to teaching others how to live their Soul Purpose. Dan was able to alleviate that pain ...Read More
Garrett Gunderson Freedom FastTrack
With my previous IT company things were not getting done to my satisfaction and there were more problems being created than solved. With all the technology we have driving our office, it's vital that our network is working smoothly, my team is not frustrated, and we can focus on our patients. I got ...Read More
Dr. Jeffrey West Be Truly Well Chiropractic
"Dan and the team got us up and going in lightspeed time with a very effective spam filtering tool which has caught to date more than 6500 pieces. Awesome!! They took the time to really educate us about how our technology can work much more effectively. They went above and beyond the scope to ensure ...Read More
Todd Breeding Believers Church
"Micro Enterprises' professionalism, communication and response to our needs is great. It is a relief to know that all our backups and systems are being monitored and just work now (and they prove it to me each month). I don't lose sleep over it anymore. My staff now has a team they can depend on to ...Read More
Steven Miles Analtech, Inc
"Before trying Micro Enterprise's spam solution, I was inundated with hundreds of SPAM emails per day as were my partners and employees. We were beginning to miss important emails in the deluge of junk and the amount of time spent downloading, sifting through and deleting junk emails was taking away ...Read More
Christine DeGraff Websketching, LLC.
"Our I.T. infrastructure was frail at best with no solid backup solution, errors on the server, and single points of failure at every turn. Micro Enterprises solved all those problems with patient consultation and their microVAULT BCS, which gave us peace of mind that they are watching over it all... ...Read More
Rob Lamarre Point Harbor Community Church
“I had to update EVERYTHING including computers, fax/copier, phones, software, etc. and really needed help. I wanted to find someone I could trust because I didn’t know how to figure out what to do from the varying advice I would get from other “computer guys”.
Finding Dan and his company ...Read More
Dr. Susan Burger Riverside Chiropractic and Vitality Center
"I want to give a big shout out and thank you to the team at Micro Enterprises. We were in the early stages of opening a new office when I reached out to Dan and his team to help me choose a phone system. He is always posting helpful tips, so I thought I'd reach out
WELL, I got so much more. They ...Read More
Dr. Scott Sweeney Welcome Back Chiropractic
"Since I have known Dan, I can tell you one thing-When he says he is going to make something happen, he is serious. His passion for taking care of his clients shines through in any conversation you have with him. Spend just a short time with him and you'll see he is here to serve. He is in this industry ...Read More
Alex Rogers Chartec LLC
"With no real backup solution in place and aging servers, your quick response averted a major disaster!. Through proactive monitoring of our 70 PCs and 5 servers, Micro Enterprises discovered we had failing hard drives. They installed their microVAULT solution and replaced our servers.You have also ...Read More
Keith Bales First Baptist Church, New Castle
"Dan is an IT professional whose expertise we've come to rely on in many areas. His has a unique ability to find solutions that are both efficient and cost-effective, cutting thru so much of the red-tape you find in many IT service providers. He is dedicated to his clients, and doesn't leave anything ...Read More
Joann Mattson Four Seasons Financial Group
"Knowledgeable staff was a pleasure to work with! With a vacancy looming and need for IT staff, they quickly meet our need and provided a full-time consultant to cover us during the vacancy. With a thorough knowledge of our systems and expert management, the consultant did a great job. Over the years ...Read More
Daniel Favuzza HSBC Overseas Corp
"Dan puts forth so much energy and passion into everything he does. His mission is clearly to help people, and his mission is achieved not just through his phenomenal IT expertise. He goes out of his way to share his many resources and connections, even if these efforts are not directly related to his ...Read More
Brooke Grubb Unique Impressions, Inc
"Dan and his team at Micro Enterprises have quickly become a shining example of how a business in the service industry should be conducted. I've had the pleasure of seeing Dan grow this company from the ground up over the last three years. He always keeps a keen eye on making sure that integrity, practicality, ...Read More
Michael Promes Servlogix, Inc
"Thorough, well-researched solutions from start to finish. As an extension to our in-house IT, I can always count on Micro Enterprises to deliver a solid technical solution for our business needs-on cost and budget. With personalized service, I don't feel like just another face in the crowd. Micro Enterprises ...Read More
David McCoy The MacNamee Group
It's hard to find the good out of a bad situation, but the silver lining of having a burglary in our office was finding Dan McCoy and Tech Subluxation. He's been such a great resource to guide me through the process of becoming more compliant and secure. Now that we are integrating new software, ...Read More
Dr. Shelly Jones Chiropractic Wellness Center
Before working with Dan, we had a serious situation where our former IT company lost an UNENCRYPTED hard drive with many patient records on it. This really scared me and our staff and distracted us from helping our patients. But our data is our responsibility, and my practice was looking at over ...Read More
Dr. Ryan Dachowski Whole Family Chiropractic
"I just wanted to say thanks to you and all your peeps. You guys always respond quickly to my support calls and are able to fix any problem with limited work interruption."
Sarah Slezak Point Harbor Community Church
"Previous frustration and worry of downtime and not having properly secured or protected systems are a thing of the past. Micro Enterprises listened to our needs, asked questions to understand our business, then seamlessly implemented processes and tools to make our systems ...Read More
Greg Nelson Strategic Benefit Coach
"Dan is one of those geniuses that makes you glad that you don't have to be. The innovative ideas that he has creates a need that you didn't realize you could live without...until you meet Dan. Extremely creative, innovative, and dependable! If you're just like me and stink at technology stuff, then ...Read More
Chris Miles Freedom FastTrack
"We have worked with Dan's team and have been really impressed with their level of professionalism and their commitment to our success. Dan and his team are knowledgeable and are a great resource for any business."
Brandon Allen The Business Blueprint
"My tape drives were getting old and I had concerns about the amount of time that we would be down if a server did fail, or worse yet... if my building was destroyed. I needed a fast, inexpensive, multi-layer backup solution, that didn't consume my time managing or setting up. microVAULT has exceeded ...Read More
David McCoy The MacNamee Group
"When one critical business system fatally crashed, Micro Enterprises recovered the system in record time, despite unusable backups from the previous IT vendor. Because of their lightning fast response, and ability to adapt to change, we recommend Micro Enterprises. They even called me back several ...Read More
Francis Lally Delaware Public Employees Council 81
"I love how you have always been able to keep us running. From a virus attack to failed hard drives, Micro Enterprises swiftly recovered our systems. Your total efficiency in saving our systems prevented costly repairs."
Lois Sheffer Directravel
"The mystery surrounding leading a company for me in this day is technology. The management and protection of information, CRMs, servers and cloud based systems is extremely allusive because I can not touch or see any of it. There was no real way for me to predict when something was not working properly. ...Read More